Our nationally acclaimed Agent for Campus Engagement (ACE) program provides a unique and effective way to guarantee that all new students are connected to resources across the Queens community.

The program, created in 2009, helps first-year students transition into university life by pairing them with staff volunteers beginning the first week of each academic year.  The mentors, who volunteer for special training, meet with students in small groups and one on one to build meaningful relationships and connect them with appropriate resources.

For the 2011-12 academic year, 54 staff members - 25% of the entire staff - volunteered to participate.  Their work with students is designed to enhance academic advice without replacing the role of an academic advisor.  The goal is to build relationships and help them find resources.

"We are proud to help facilitate a partnership between our dedicated staff members and our students," said Ulrike Miles, ACE program director. "It is tremendously gratifying to know that our entire campus is actively involved in transforming our students' lives beginning the first day the students arrive on campus."

ACE mentors come from a variety of offices across the entire campus including the President's Office, Student Life, Health and Wellness and Registrar's Office, bringing a wealth of institutional knowledge and experience. They work one-on-one with students to interpret the results of a College Student Inventory and guide, coach and mentor them so that they have the best possible Queens experience.

The ACE program is one of several student support programs at Queens that immerse students in our community of caring.

ACE program directors:

Michele Kelly
Director, Academic Advising

Amber Perrell
Director, Student Activities

John Downey
Dean of Students

Ulrike W. Miles
Director, Center for Academic Success