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Counseling

Queens students are presented with opportunities to learn, have fun and, often for the first time, are enjoying the freedom that comes with living away from home. Going to college is an exciting and busy time. It is a time full of "life transitions" and "adjustment periods." Many of you will seamlessly flow through college with little discomfort, but many others will run into obstacles and be faced with life's inevitable challenges.

Life's challenges and transitions can produce a variety of uncomfortable and overwhelming feelings. While some emotional discomfort is normal, it can be unhealthy to experience prolonged psychological distress as a result of these changes or challenges. Longstanding distress can lead to frustration, depression, or anxiety. It may even lead to "self-medication" through drugs and alcohol. It can be a struggle to manage such feelings alone and various aspects of your life may begin to become disrupted. Feeling like things are getting worse and feeling unsure of how to make them better are signs that you may need support from a caring, objective person who can work with you to overcome emotional obstacles.

Remember obstacles can be large or small. Each person experiences and manages transitions and emotional challenges in different ways, and each is a valid expression. The Health and Wellness Center has counselors trained to work ethically and respectfully with each individual. Counseling is available to all undergraduate students. Both individual and/or group sessions are available.

In addition, programs on topics of common concern will be presented on campus throughout the year. Please feel free to stop by the Health & Wellness Center to suggest or request programs to take place in your Residence Hall or for your group on campus.

Please call the Health & Wellness Center at 704 337-2220 for additional information.

After Hour and Emergency Services

IF YOU OR SOMEONE YOU KNOW IS FEELING SUICIDAL OR IS AT RISK OF HURTING ANOTHER, PLEASE DO NOT WAIT TO GET HELP.

9 a.m. - 5 p.m. Monday-Friday call or visit the Health & Wellness Center on Wellesley Avenue. (704) 337-2220. Let the front desk know that it is urgent and you need to talk to the counselor.

After Hours

24-hour National Crisis Hotlines

National Suicide Prevention Lifeline 1-800-273-8255
Hopeline Network 1-800-784-2433

Frequently Asked Questions

Why do students seek a counselor?
A counselor can be sought out for just about any reason that they believe is valid or important, such as:

  • Adjustment to College
  • Alcohol / Drug abuse
  • Anxiety
  • Body Image / Self-esteem
  • Depression
  • Family Conflict
  • Relationship Concerns
  • Sexual Concerns / Rape
  • Sleep or Appetite Disturbance
  • Suicidal Thinking
  • Grief
  • Learning how to support family and friends in crisis

What is counseling?
Counseling is a productive, confidential conversation that occurs in a safe, caring atmosphere. The purpose of counseling, simply put, is to help an individual become "unstuck." Individual sessions typically last about one hour. Individual sessions can be once a week, twice a month, or once a month. Queens counselors work with student's schedules and needs. Students are welcome to stop in for one session to work out an immediate issue. 

What happens in counseling?
It is natural to wonder what will happen in counseling if you have never sought counseling before. Typically, during the first session, an intake form will be completed and the concern/issue will be identified. The counselor will take some time to get to know a bit about you and begin to build a therapeutic relationship. The counselors at Queens University of Charlotte always treat students with compassion and respect and will collaborate to set goals for counseling.

How does counseling work?
The process that occurs in counseling has been taken apart, put back together and studied extensively for many years! There is a wealth of research on the subject of "what works," which can be found in a host of scientific journals, and differing opinions exist on this issue. That being said, many mental health professionals agree that the strength of the counseling relationship, between counselor and client, is of the utmost importance to the counseling process. As objective professionals, the counselors at Queens are trained to encourage you to think in new ways or consider new perspectives.

What if a student would like to see another counselor?   
Counseling is a voluntary act, The student has the right to choose a counselor that best suits his or her needs. The counselor will do his/her best to accommodate needs or to give an appropriate referral when necessary. The Health & Wellness Center has worked hard to be connected to the greater Charlotte network of healthcare providers and mental health services. The counselor can assist students to find a community service or program that will best meet individual needs.

Do I have to pay for counseling?
Counseling is free to full-time undergraduate students at Queens University of Charlotte.

Does the Health and Wellness Center accept walk-ins?
It is best to set an appointment in advance so that the HWC can better serve each student. However, if need be, please walk in. Every effort will be made to accommodate walk-ins. The Health & Wellness Center is open 9 a.m. - 5 p.m. Monday - Friday.

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