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Frequently Asked Questions


How do I . . . ?

Find a book?
Access databases off-campus?
Find reserve information?
Request an Interlibrary loan (ILL)?
Find a Journal?
How much are overdue fines?

Find a book?
 
Select the Library Catalog button from the Everett Library Main Page menu.
  • Enter your search terms
  • Select a search option under the “search for”
    • Words, phrase
    • Author
    • Title
    • Subject
    • Series
    • Periodical title
  • Click the search button
  • Browse the entry information to locate items of interest.
  • Note the Dewey Decimal Number associated with the entry.  This tells you where to find your item.
  • Checkout books at the circulation desk located at the library entrance.
*Note*  If you have any questions about this procedure please ask a reference librarian or call 704-337-7127. 

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Access databases off-campus? 

  • Select “Electronic Resources” from the Everett Library Main Page menu 
  • Click the beginning letter of your desired database or
  • Click the NC Live or EbscoHOST link at the top of the Electronic Resources page  
  • Select Queens University of Charlotte at “Library” prompt of login screen
  • Enter NCLive password at “password” prompt
    • Please contact Everett Library Main Desk for password information.  Call x7117 on-campus or 704-337-2401 off-campus. 
  • Click Submit  
*Note*  If you have any questions about this procedure please ask a reference librarian or call 704-337-7127. 

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Find Reserve Information?
  
Reserve Information may be located through Everett Library's E-Reserve System:
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1.       Contact Everett Library  for userid and password information.  Please call x7117 on-campus or 704-337-2401 off-campus. 
2.       Highlight "Reserves" from Everett Library homepage
3.       Click "E-Reserve System", a userid/password box will appear
4.       Enter userid and password information obtained from Everett Library, the ereserves main page will appear
Locate Reserve Documents
1.       Click "Electronic Reserves & Reserves Pages" from ereserves main page and ereserves search page will appear
2.       Choose from the three tabs on ereserve search page
o        "Search for Course Reserves Pages" allows for searches by department, instructor, and course name/number
o        "Course Reserves Pages by Department"  allows for searches by department
o        "Course Reserve Pages by Instructor"  allows for searches by instructor name
3.       Click "Search for Course Reserves Pages" tab
4.       Click first drop down box to highlight search type
o        ex:  "Course Number"
5.       Use default "contains" for next entry
6.       Type search information
o        ex:  "Core"  will bring up all entries for Core210, 410, etc.
7.       Click "search", a screen with class listings will appear
8.       Click your class name, copyright page will appear 
9.       Click "accept" when copyright page appears and the course reserve page will appear
10.   Repeat steps 4-6 to change search type to "Course Name", "Instructor", or "Department" and change search information as needed.
Download Reserve Documents
1.       Click reserve article title from course reserves page and the "document info" page appears
2.       Click the PDF file located under "file name" at the bottom of the screen.
o        ex:  "mill.pdf"
o        Adobe acrobat reader will start, if you do not have the acrobat reader click here
*If you have questions about E-reserves, please call or email Joli Barham at 704-337-2591.

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Request an Interlibrary Loan (ILL)?
  • Click “Interlibrary Loan” from the homepage
  • Click "Logon to ILLiad" to be re-directed to the ILLiad logon page 
  • Create a username and password for ILLiad 
  • Fill out the appropriate form for your desired material

   Interlibrary Loan Guidelines

  • No more than 5 requests a week per patron will be processed
  • Interlibrary Loan requests can take between 7-15 days to arrive 
  • You will be notified via email when your request is ready
  • Complete one form for each Interlibrary Loan
  • $1.00 per day late fee for the first five days
  • $5.00 per day late fee after five days
Is there a charge for ILL?
  • Some lending libraries do charge for ILL items.   On the submission form please enter the amount you are willing to pay for the item.   We will not order the item if the cost is above your limit.  

If you have any questions, contact the Interlibrary Loan department at breedlob@queens.edu or call Beth Breedlove at 704-337-2494. 

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Find a Journal?
  • Click “Periodicals” from the Everett Library main page
  • Click “Journal Finder”
  • Enter Journal name
  • Click search
    • If journal is not available a message will appear stating we do not have access
    • If the journal is available the screen will display the types of access
      • Online – available through databases 
      • Print – available in library
      • Delivery – available through ILL
      • In Other Libraries 
*Note* If you have any questions about this procedure please call a Reference Librarian at 704-337-7127.

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How much are overdue fines? 
  • Fines are 25 cents a day
  • $10.00 or more in fines will block your account.  You will not be able to check out books until the fine is paid
  • At the end of the semester your overdue fines will be sent to the business office and added to your bill.
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