Privacy Policy | Queens University of Charlotte
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Privacy Policy

This privacy policy is meant to help you understand what data Queens University of Charlotte collects when you visit and/or use the Website, www.queens.edu, (the “Website” or “Site”), why we collect it, what we do with it, and how we protect it.

What information does the university collect?

We collect the following types of information:

  • Information you provide, such as completed request for information forms on Queens.edu or in other ways such as email.
  • Automatic information generated from your interaction with the Queens.edu site. We receive and store information when you interact with the website through the use of cookies (see Cookie Usage). We use an analytics platform, which also collects site usage information.
  • Information obtained by third-party vendors related to the college search process.

How we use the information that we collect

Queens uses the information we collect to provide, maintain and enhance our services.  This includes but is not limited to the following:

  • To provide you with information if you request it, including answering questions
  • To inform our marketing strategy and approach
  • To track user engagement with the university
  • To contact you about the opportunities Queens has to offer, including sharing events in which you might be interested
  • To improve communications and determine the content in which Website visitors are most interested
  • For research and statistical purposes
  • To meet the obligations of accreditation organizations

Data sharing/disclosure of info to third parties

The University contracts with third-party service providers and may share personal data with them only for the completion of the services. We do not provide data to a third party for any purpose that is not directly related to University business. If data is provided to a third party, it is usable only as described in a contract defining the service agreement and must be destroyed or returned at the end of the contract according to the terms of the agreement. Before entering in to such a contract with a third party, the college reviews vendor data security practices and confirms that vendors comply with relevant industry best practices or governing standards and laws where appropriate.

We may also provide your information to third parties in aggregated form after personally identifiable information has been removed, or in circumstances in which we believe that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security or technical issues; or protect rights, property or safety. 

Protecting your information

We exercise great care to protect your personal information. In order to prevent unauthorized access or disclosure, we follow industry best practice physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes techniques such as firewalls, encryption, and intrusion detection. In addition, we limit our employees’ and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to this information. We also educate our employees about the importance of maintaining confidentiality of your information.

While we strive to protect the information you provide to us, we cannot guarantee or warrant the security of any information you transmit to us.

Cookie usage

We utilize cookies on Queens.edu to collect and store information when you visit the site. Cookies are a small piece of data stored on your computer by a web browser designed to remember your browsing history such as pages visited and links clicked, as well as potentially information you entered into a form. The cookies help us analyze web traffic and improve performance by gathering and remembering user preferences.

Cookies track information about your current browsing session, which allows the university to record the number of visitors to the site, and how they navigated it. Cookies allow us to determine new and returning visitors and better understand their interests in order to enhance the user experience on Queens.edu. Cookies also aid in our use of Google Analytics, which has a separate privacy policy here.

While Queens University of Charlotte is committed to ensuring that your privacy is protected, this policy does not apply to non-University material or Websites that may be linked to the Queens.edu site. Once a link is executed and you are redirected to leave the Queens.edu website, we do not have control over such sites and cannot be responsible for the protection and privacy of any information that you provide while visiting such sites.

This privacy policy was last updated in November 2020.

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