Certificate in Learning and Development Management
McColl School of Business
The Certificate in Learning and Development Management program is designed to support
Learning & Development specialists in gaining knowledge and skills to effectively
design, facilitate, and assess programs and courses. The certificate is intended for
working professionals who are interested in human resources (specifically learning
and development) professionals seeking to expand their knowledge and skills and individuals
transitioning to a learning and development, leadership development, or consulting
roles.
Curriculum
The Certificate in Learning & Development is a 9-credit-hour graduate certificate. It can be completed on its own or as a concentration in the MS in Talent and Organization Development program.
Required Courses
- TOD 635: Talent Management
- TOD 640: Learning & Facilitation
Plus, one of the following courses
- TOD 625: Introduction to Coaching: Theories and Applications
- TOD 642: Applied Assessments & Measurements
Course Descriptions
TOD 625 Introduction to Coaching: Theories and Applications
This course examines organizational coaching and surveys the foundational disciplines
on which the practice of organizational coaching is based, as well as, applicable
theories and methods. Coaching will be explored as an intervention and developmental
technology. Students are introduced to the practice of coaching and coaching conversation
models as well as coaching-related skills including contracting, listening, questioning,
designing actions, planning and goal setting, and managing progress and accountability.
Cross-listed with MBA 672. Prerequisite: None. Credit: 3
TOD 635 Talent Management
One of the primary responsibilities of human resources and managers at all levels
is managing talent throughout the employee lifecycle. Human resource management spans
the employee life-cycle and requires a keen awareness of individual and organizational
issues and strategies. Topics covered include recruitment, selection, on-boarding,
career planning, job/competency analysis, performance management, development, retention,
retirement, voluntary and involuntary separation, downsizing, compensation and reward,
and labormanagement relations. Cross-listed with MBA 675. Prerequisite: None. Credit:
3
TOD 640 Learning and Facilitation
This course will develop and enhance your ability to design effective learning management
systems, curriculums and programs, select appropriate learning methodologies (e.g.,
in-person, blended learning, simulations, gamification, and virtual reality), develop
learning programs, facilitate meetings and learning, and evaluate program effectiveness
by applying adult learning theory and leading practices. This program will introduce
and build on adult development and learning, psychological and change theories, and
explore multigenerational and global strategies related to learning and facilitation.
Prerequisites: None. Credit: 3
TOD 642 Applied Assessments and Measurements
This course prepares students to plan, implement, and evaluate the results of psychometric
and behavioral assessments. It introduces the variety of assessment methods that are
commonly used to understand leaders at all levels and the system in which the leader
works from historical, normative, and social perspectives. Methods of structured interviews,
standardized surveys, 360degree feedback instruments and interviews, and other organizational
assessments are introduced and applied. This course covers administration, scoring,
and interpretation of commonly used instruments at the individual and team levels
with emphasis on debriefing and feedback techniques, with multi-rater assessments
as well as personality, behavioral, cognitive and inventories. Issues considered include:
test design and construction, validity and reliability, criteria for choosing a test,
face-to-face versus online administration, cross-cultural and translation factors,
ethics, and legality. Prerequisites: None. Credit: 3
Contact Us
For more information about earning a Certificate in Organizational Leadership, please contact the McColl School Graduate Admissions Office at mccollschool@queens.edu or 704-337-2224.