Facebook icon Learning and Development Management | Queens University of Charlotte

Certificate in Learning and Development Management

McColl School of Business

Students talking around a tableThe Certificate in Learning and Development Management program is designed to support Learning & Development specialists in gaining knowledge and skills to effectively design, facilitate, and assess programs and courses. The certificate is intended for working professionals who are interested in human resources (specifically learning and development) professionals seeking to expand their knowledge and skills and individuals transitioning to a learning and development, leadership development, or consulting roles.

Apply Today


The Certificate in Learning & Development is a 9-credit-hour graduate certificate. It can be completed on its own or as a concentration in the MS in Talent and Organization Development program.

Required Courses

  • TOD 635: Talent Management
  • TOD 640: Learning & Facilitation

Plus, one of the following courses

  • TOD 625: Introduction to Coaching: Theories and Applications
  • TOD 642: Applied Assessments & Measurements

Course Descriptions

TOD 625 Introduction to Coaching: Theories and Applications
This course examines organizational coaching and surveys the foundational disciplines on which the practice of organizational coaching is based, as well as, applicable theories and methods. Coaching will be explored as an intervention and developmental technology. Students are introduced to the practice of coaching and coaching conversation models as well as coaching-related skills including contracting, listening, questioning, designing actions, planning and goal setting, and managing progress and accountability. Cross-listed with MBA 672. Prerequisite: None. Credit: 3

TOD 635 Talent Management
One of the primary responsibilities of human resources and managers at all levels is managing talent throughout the employee lifecycle. Human resource management spans the employee life-cycle and requires a keen awareness of individual and organizational issues and strategies. Topics covered include recruitment, selection, on-boarding, career planning, job/competency analysis, performance management, development, retention, retirement, voluntary and involuntary separation, downsizing, compensation and reward, and labormanagement relations. Cross-listed with MBA 675. Prerequisite: None. Credit: 3

TOD 640 Learning and Facilitation
This course will develop and enhance your ability to design effective learning management systems, curriculums and programs, select appropriate learning methodologies (e.g., in-person, blended learning, simulations, gamification, and virtual reality), develop learning programs, facilitate meetings and learning, and evaluate program effectiveness by applying adult learning theory and leading practices. This program will introduce and build on adult development and learning, psychological and change theories, and explore multigenerational and global strategies related to learning and facilitation. Prerequisites: None. Credit: 3

TOD 642 Applied Assessments and Measurements
This course prepares students to plan, implement, and evaluate the results of psychometric and behavioral assessments. It introduces the variety of assessment methods that are commonly used to understand leaders at all levels and the system in which the leader works from historical, normative, and social perspectives. Methods of structured interviews, standardized surveys, 360degree feedback instruments and interviews, and other organizational assessments are introduced and applied. This course covers administration, scoring, and interpretation of commonly used instruments at the individual and team levels with emphasis on debriefing and feedback techniques, with multi-rater assessments as well as personality, behavioral, cognitive and inventories. Issues considered include: test design and construction, validity and reliability, criteria for choosing a test, face-to-face versus online administration, cross-cultural and translation factors, ethics, and legality. Prerequisites: None. Credit: 3

Contact Us

For more information about earning a Certificate in Organizational Leadership, please contact the McColl School Graduate Admissions Office at mccollschool@queens.edu or 704-337-2224.

Get To Know Us