{"id":3013,"date":"2025-07-10T09:18:52","date_gmt":"2025-07-10T13:18:52","guid":{"rendered":"https:\/\/www.queens.edu\/financialaid\/?page_id=3013"},"modified":"2026-03-12T11:12:05","modified_gmt":"2026-03-12T15:12:05","slug":"meet-the-student-financial-services-team","status":"publish","type":"page","link":"https:\/\/www.queens.edu\/financialaid\/meet-the-student-financial-services-team\/","title":{"rendered":"Meet the Student Financial Services Team"},"content":{"rendered":"\n<p>The Student Financial Services (SFS) Team responded to the question, &#8220;<em>What is your favorite part about working with students during the financial aid process, and what advice would you give to students regarding access to financial aid?<\/em>&#8221; Here are their answers.<\/p>\n\n\n\n<p>To contact the Student Financial Services Team, please email <a href=\"mailto:sfs@queens.edu\">sfs@queens.edu<\/a> or call 704-337-2225.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Derrick-Everhart.jpg\" alt=\"Derrick Everhart\" class=\"wp-image-3014\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Derrick-Everhart.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Derrick-Everhart-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Derrick Everhart<\/strong><br>Director, Student Financial Services<\/p>\n\n\n\n<p>Answer: <em>Helping students and families successfully navigate the financial aid process is incredibly rewarding. We\u2019re your partners, here for you every step of the way.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/02\/ImageUnavailable-navy.jpg\" alt=\"Image Unavailable graphic\" class=\"wp-image-3090\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/02\/ImageUnavailable-navy.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/02\/ImageUnavailable-navy-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Linda Stein<\/strong><br>Associate Director, Financial Aid Integrations and Systems<\/p>\n\n\n\n<p>Answer: <em>Working behind the scenes to ensure students receive the most timely and accurate financial aid offers<\/em>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Alex-Kozin.jpg\" alt=\"Alex Kozin\" class=\"wp-image-3020\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Alex-Kozin.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Alex-Kozin-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Alex Kozin<\/strong><br>Senior Assistant Director, Student Financial Services<\/p>\n\n\n\n<p>Focus: Counseling, Graduate students, ABSN students, Verification<\/p>\n\n\n\n<p>Answer: <em>My favorite part of working with students is helping them understand financial aid and costs. My advice to students is to seek external scholarships and apply for as many as they can, and to always ask questions.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Ryan-Huguenin.jpg\" alt=\"Ryan Huguenin\" class=\"wp-image-3027\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Ryan-Huguenin.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Ryan-Huguenin-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Ryan Huguenin<\/strong><br>Assistant Director, Student Financial Services<\/p>\n\n\n\n<p>Focus: Athletics<\/p>\n\n\n\n<p>Answer: <em>I enjoy working with students and seeing worry and disappointment become relief and joy when we can help a student afford their education is the best. Don\u2019t be afraid to ask for help!<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/Lilly-Sanders.jpg\" alt=\"Lilly Sanders\" class=\"wp-image-3096\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/Lilly-Sanders.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/Lilly-Sanders-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Lilly Sanders<\/strong><br>Counselor, Student Financial Services<\/p>\n\n\n\n<p>Focus: Financial Aid Communications, International Students<\/p>\n\n\n\n<p>Answer: <em>I love working with students! I believe in empowering them to make informed, confident decisions about their future. I provide the financial tools and resources to help them navigate their educational journey.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/James-Reynolds2.jpg\" alt=\"James Reynolds\" class=\"wp-image-3094\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/James-Reynolds2.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2026\/03\/James-Reynolds2-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>James Reynolds<\/strong><br>Counselor, Student Financial Services<\/p>\n\n\n\n<p>Focus: Student Employment, VA Financial Aid<\/p>\n\n\n\n<p>Answer: <em>Financial aid can be confusing and stressful, that&#8217;s why I enjoy breaking down complex information into clear, manageable steps so students understand their options and can make informed decisions about their education. My advice to students is to start early and never assume you\u2019re not eligible for aid!<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:330px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"260\" src=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Tiayana-Ford.jpg\" alt=\"Tiayana Ford\" class=\"wp-image-3029\" style=\"width:320px\" srcset=\"https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Tiayana-Ford.jpg 320w, https:\/\/www.queens.edu\/financialaid\/wp-content\/uploads\/sites\/13\/2025\/07\/Tiayana-Ford-300x244.jpg 300w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-medium-font-size\"><strong>Tiayana Ford<\/strong><br>Administrative Assistant, Student Financial Services<\/p>\n\n\n\n<p>Focus: Customer Service<\/p>\n\n\n\n<p>Answer: <em>What I enjoy most about working with students on the financial aid process is being able to walk them through a process that can feel confusing and stressful. Many students, especially first-generation college students, aren\u2019t familiar with the terminology or the steps involved, and I find it incredibly rewarding to help simplify that for them.<\/em><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Student Financial Services (SFS) Team responded to the question, &#8220;What is your favorite part about working with students during the financial aid process, and what advice would you give to students regarding access to financial aid?&#8221; Here are their answers. To contact the Student Financial Services Team, please email sfs@queens.edu or call 704-337-2225. Derrick [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_with-sidebar.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3013","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/pages\/3013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/comments?post=3013"}],"version-history":[{"count":54,"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/pages\/3013\/revisions"}],"predecessor-version":[{"id":3102,"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/pages\/3013\/revisions\/3102"}],"wp:attachment":[{"href":"https:\/\/www.queens.edu\/financialaid\/wp-json\/wp\/v2\/media?parent=3013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}