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Frequently Asked Questions

Is the academic calendar going to change? 

No, the academic calendars will remain as scheduled. Undergraduate classes will begin on Monday, August 24, and there will be no Labor Day holiday or Fall Break. Graduate courses will begin as originally planned on Monday, August 31. Please refer to the Registrar’s web site for the complete undergraduate and graduate academic calendars. 

Why aren’t you doing a tuition discount?   

With the shift to virtual instruction for the fall semester, the university remains committed to creating engaging intellectual experiences and to supporting students with virtual advising, tutoring, accessibility services, course and research support from expert staff, and internship and career exploration opportunities. The majority of the university’s budget funded by tuition supports the salaries and health benefits for our faculty and staff, who create the distinctive academic and student experience at Queens, and those costs increase every year, whether we are in-person or virtual. However, in addition to credits for room & board, we are also crediting 100% of general fees for fall – and we encourage anyone with a financial challenge to reach out to our financial aid office. 

How will this impact my bill/student account?  

Your account will be updated in the next couple weeks to reflect any changes that impact you, including credits for room and board as well as general student fees. The dates of our billing cycle haven’t changed, but late charges will not be assessed until after the start of classes.  

What will the academic experience be like with online courses? 

Our faculty are ready to deliver robust learning experiences this fall in a virtual environment and they are eager to engage with you soon. We used the summer to prepare for many scenarios, including the possibility of a virtual fall semester; we ran dozens of summer workshops for faculty that focused on how to best utilize our academic technologies to cultivate community among instructors and students, foster student engagement and deploy teaching strategies that support the success of diverse learners. Faculty will be reaching out to their students soon with details about what each course will be like and what students can expect. 

I'm a new or first year student. Where will I log in to start my courses?

Students will be receiving emails from their course instructors with further detail about what to expect for how each course will be conducted.  Each course has its own MyCourses page that will become available for student view starting August 19.   

How will the Queens experience be transferred to the virtual classroom? 

Our fall courses have been developed and will be taught exclusively by Queens faculty. Our professors will be using their signature balance of rigor and support to ensure that students can achieve course learning outcomes and sharpen their analytical, communicative, and critical thinking skills while working with instructors who know and care about them. With a 10:1 student-to-faculty ratio, our commitment to small classes remains firm. Our faculty have prepared an array of opportunities for students that include first-year seminars, learning communities, undergraduate research, digital portfolio work and more. 

Will there be other learning opportunities outside of coursework? 

The learning occurring in our virtual classrooms will be complemented by robust co-curricular and out-of-class experiences. This extended classroom will include activities and programs hosted by our Student Life team; advising, tutoring, accessibility services, and success coaching sessions with our Center for Student Success; course and research support from Everett Library; and internship and career exploration with the Vandiver Center for Career Development. 

Will tutoring, advising, and student accessibility services still available? 

Yes. For tutoring, SI and Writing Center appointments, go to www.queens.edu/tutoring. Academic Advising – contact your advisor to schedule an appointment. General advising questions can be directed to academicadvising@queens.edu.
Student Accessibility Services - to discuss accommodations, email SASHelp@queens.edu.
For more details, go to https://my.queens.edu/css/SitePages/Home.aspx 

Will counseling services still be operating and available? 

Health services will be handled on a mostly virtual basis this semester. The nurses will provide telehealth appointments and in some cases will provide in-person care. Appointments are required; please call the HWC at 704-337-2220 to set up an appointment or have more specific questions answered.

Counseling services will continue to be fully virtual for undergraduates and nursing students. This semester the counselors may be able to work with out-of-state students, depending on their home state. Licensure laws and restrictions in some states prohibit this reciprocity. To find out if you are eligible for virtual counseling please contact Kate Regan, MA, LCMHC, Director of Counseling, at regank@queens.edu. If your home state does not offer reciprocity to North Carolina, our counselors can help connect you with providers in your home state.

What happens to my federal work study employment?  

We are doing all we can to transfer as many federal work study jobs as we can to a virtual environment, and even offer new virtual student employment opportunities. If you held a federal work study job last year, reach out to your supervisor to discuss your options. If this is your first year qualifying for federal work study, the office of financial aid will provide you with details on opportunities available to you. Working fewer (or zero) hours as a federal work study student this fall term will NOT affect your chances of being awarded federal work study in the coming academic year if you are federally eligible. All students with a federal work study award should monitor their Queens email account for further communication/direction from the financial aid office. This communication may not come until the first week of term.  

Will all classes be taught live?   

Courses will be taught either synchronously or asynchronously, and each course’s modality is listed on the registrar's course search tool page. Students can expect to hear directly from their course faculty during the week of August 10 with more details on how each course will work. 

Should students still buy physical textbooks?  

Please visit the bookstore website to see what materials are required for your courses. Many courses will have textbooks; these can be ordered from the Queens Bookstore and shipped to you. 

Will Greek life recruitment be virtual or postponed?

  • Panhellenic organizations (Alpha Delta Pi, Chi Omega, Kappa Delta, and Phi Mu) will be utilizing a continuous recruitment process this fall. There will be no formal recruitment weekend. Instead, each chapter will be hosting virtual events throughout the semester to meet interested women. In addition, Queens Panhellenic Council will be hosting several events to introduce potential members to the Panhellenic sorority experience. Women can follow the @qupanhellenic Instagram account for the latest updates on events.
  • NPHC organizations (Alpha Kappa Alpha Sorority, Inc. and Zeta Phi Beta Sorority, Inc.) will be placing their membership processes on pause during the Fall 2020 semester and are hoping to host events in the Spring 2021 semester upon our return to campus.
  • Alpha Tau Omega Fraternity will be placing their recruitment process on pause during the Fall 2020 semester and are hoping to host events in the Spring 2021 semester upon our return to campus.
  • Follow the Queens University Fraternity & Sorority Life Instagram account for updates.

Are there flexible online learning options for international students?  

If you require a course accommodation  for example, an international student who needs to participate asynchronously in a synchronous course – please email studentsuccess@queens.edu.

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