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The health and safety of Queens’ students, faculty and staff is of paramount importance as we return to normal operations on our campus.

Novant Health logo

In addition to the modified policies and established care and services of the Health and Wellness Center, Queens' partnership with Novant Health provides our community with an abundance of resources to maintain a safe environment.

process for students to receive care

All visits to the Health and Wellness Center (HWCwill be by appointment only.

When a student calls HWC, they will be offered an appointment with a nurse, probably same day based upon urgency and staff availability. The student will be assessed and triaged via phone for COVID-19 symptoms. The nurse will refer the student for testing, prescribe quarantine protocols and recommend the relevant intervention if a test is not warranted. Non-COVID health conditions will be scheduled for an in-person visit with a nurse or physician. All students, regardless of assessment, will receive a follow up phone call in 24-48 hours.  

Counseling visits scheduled through

Expectations On Campus and prior to arrival 

Each of us must recognize and accept our role within a larger community, whereby we share accountability for keeping ourselves and one another healthy and safe.

Use of Face Masks

At a minimum, Queens will follow guidance from the CDC related to proper masking.

When masks are required, individuals should wear masks with two or more layers to stop the spread of COVID-19.

  • Wear the mask over your nose and mouth and secure it under your chin. 
  • Masks should be worn by people 2 years and older.
  • Masks should NOT be worn by children younger than 2, people who have trouble breathing, or people who cannot remove the mask without assistance.
  • Based on CDC guidelines, we do not accept the use of gaiters or face shields as proper masking.

Even if conditions improve and masking is no longer required for vaccinated individuals, all unvaccinated students, faculty, staff, vendors, and guests on campus will be required to properly wear face masks outside of their own private residence hall room or offices, including outdoors when around others, and to follow physical distancing – stay at least six feet apart and avoid large gatherings. If you are unvaccinated, masks must be worn in your personal residence hall room or office when someone else comes into your personal residence hall room or office. 

Events and large gatherings: It is currently required that masks be worn by all participants of indoor gatherings. If the indoor masking policy changes, we recommend that the event sponsor carefully consider the size of the gathering; the size and capacity of the space, the number of external guests and the current conditions of the surrounding community when determining whether the event should require masks by all participants or not. If the event sponsor has questions about masking for the event, the questions can be directed to

Testing and Other Protocols 

Queens has developed a testing program with two main components: 1) testing at the start of the fall semester for unvaccinated individuals, and 2) ongoing survey testing of unvaccinated individuals to monitor for asymptomatic cases and for early identification of potential clusters of cases.  

Testing Upon Returning to Campus:

To limit the risk of COVID-19 on campus at the start of the semester, all unvaccinated students and employees must have a COVID-19 test upon returning to campus. Details on when and where to test are forthcoming. 

Student Testing: 

During the period between testing and obtaining results, unvaccinated students are required to shelter-in-place in their assigned residence hall room. Unvaccinated students who shelter-in-place should plan on the following: 

  1. Unvaccinated students will be required to remain in their residence hall room or off-campus residence until the Vice President of Student Engagement or designee releases them to resume normal activities. Residential students should not leave their rooms for any reason other than to use shared bathrooms.
  2. Unvaccinated students should not have guests in their room; they should maintain masking even around roommates to prevent potential in-residence spread and refrain from close contact (within six feet for more than 15 minutes) with other individuals.
  3. All students should follow hand and hygiene best practices, as described here

Faculty and Staff Testing:

During the period between testing and obtaining results, unvaccinated faculty and staff are required to:

  1. Shelter-in-place at their personal residence and not return to campus or otherwise travel. Do not come to campus to work. Continue to work from home until you are cleared to return by your supervisor or vice president. 
  2. Maintain physical distancing (i.e., stay six feet from others and avoid gathering in groups) and abide by other mitigation principles (i.e., use face masks when outside your private residence, follow hand and hygiene best practices at

Unvaccinated employees should plan to work from home or to take leave until the above outlined criteria are met. If an employee tests positive for COVID-19, they should not report to campus and should notify their supervisor as soon as possible. Employees who are working 100% remotely are exempt from this program. 

Positive Test Results – All:

Students, Faculty or Staff who test positive for COVID-19 should seek the guidance of their primary care physician and should immediately self-isolate (see Quarantine & Isolation) until at least until all three of the following criteria are met:  

  1. 10 days since symptoms first appeared or from date of positive test AND 
  2. 24 hours with no fever (without the use of fever-reducing medicine); AND  
  3. Other COVID and respiratory symptoms have improved 

Survey Testing Throughout the Semester:

Queens has developed a survey testing program that will be used during the academic year to monitor for asymptomatic COVID-19 cases and to identify potential clusters of cases early.  

Each week, up to 25% of Queens’ unvaccinated students, faculty, and staff will be selected to participate in this testing program. In addition, enhanced COVID-19 testing will be performed on student athletes, coaches and trainers in accordance with conference-approved guidelines. 

If an asymptomatic student or employee tests positive for COVID-19 as a participant in the survey testing program, they should seek the guidance of their primary care physician and will be required to follow quarantine and self-isolation procedures established by the university. Additional tests may be done based on an assessment of the individual’s close contacts. (see Quarantine & Isolation) 

Testing for Symptomatic Individuals or Those Who May Have Been Exposed:

Individuals who: 

  • Show signs or symptoms consistent with COVID-19 (diagnostic)
  • Have a recent known or suspected exposure to a person with laboratory-confirmed COVID-19 (diagnostic)
  • Have been asked or referred to get testing by their healthcare provider or health department (diagnostic)
  • Are part of a cohort for whom testing is recommended (in the context of an outbreak)

should be tested using a PCR test. These tests are available through your primary care physician or medical clinics in the area. Covid Testing Sites  

Individuals who have symptoms or who have been exposed should be quarantined until released by a health care professional. 

Practice Preventive Hygiene  

  • Wash hands frequently with soap and water for at least 20 seconds, especially after being in a public place, or blowing your nose, coughing, or sneezing. Use hand sanitizer that contains at least 60 percent alcohol if soap and water are not available. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • If you are not wearing your face mask, remember to always cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow. 
  • Throw used tissues in the trash and wash your hands with soap and water for at least 20 seconds or use hand sanitizer if soap and water are unavailable. 
  • Know the signs and symptoms of COVID-19 and what to do if symptomatic: stay home or leave class/work immediately if you are sick and notify your residential advisor/supervisor; call your health care provider in advance of a visit.

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