Royal Return: Quarantine & Isolation | Queens University of Charlotte

Quarantine & Isolation


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In conjunction with Novant Health, Queens has developed a detailed process for reporting exposure and symptoms, following up with close contacts, testing, isolation, and quarantine.  

Here are some important definitions related to this section:

  • Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick. 
  • Isolation separates sick people with a contagious disease from people who are not sick.  
  • Exposure: According to the CDC, you have been exposed to COVID-19 if you have had close contact (even with masks) with one or more person(s) showing COVID-19 symptoms or with a confirmed COVID-19 test. 
  • Close Contact is defined as someone who was within 6 feet of an infected person for a cumulative total of 15 minutes or more over a 24 hour period.  Individual exposures added together over a 24 hour period (e.g. three 5-minute exposures for a total of 15 minutes) constitute close contact.

Click here for a list of resources for those in quarantine or isolation.


Faculty and Staff

Faculty and staff who have COVID-19 symptoms or have confirmed exposure to someone: 

  • Do not come to campus, or if on campus, leave immediately and notify your supervisor. 
  • Inform your supervisor and the COVID-19 Response Team at
  • Complete the monitoring form and check in to be cleared to return to campus.  


If a commuter/non-residential student has been exposed to COVID-19 or is exhibiting COVID-19 symptoms:  

  • Do not come to campus, or if on campus, leave immediately. 
  • Notify Health & Wellness Center by email to or (704) 337-2220. Isolate or quarantine at home.   
  • Consult with your primary care provider or be referred to a Novant telehealth resource. See the daily online symptom check for specific instructions.  
  • Complete the monitoring form and check in to be cleared to return to campus.  

If a residential student has been exposed to COVID-19 or is exhibiting COVID-19 symptoms: 

  • The student should call campus police.  
  • Monday – Friday 9:00 a.m. - 5:00 p.m.: Health and wellness staff will follow up with the student to confirm symptoms.  
  • After 5:00 p.m.: A residence life professional staff member on duty will follow up with student to confirm symptoms and coordinate isolation plan if necessary.  
  • If the student is symptomatic or tests positive for COVID-19, contact tracers will work with the student to identify people they were in close contact with two days prior to their symptoms beginning or a positive test. 


If a residential student has been exposed to COVID-19, even if they are asymptomatic: 

  • If appropriate, student life will coordinate relocating the student for quarantine. University staff will coordinate regular check-ins and the delivery of meals and other essential supplies.  
  • The student will be asked to quarantine for 14 days from the date of potential exposure in order to monitor for symptoms consistent with COVID-19 via the monitoring form.  
  • As part of the monitoring, the student will be asked to take their temperature twice daily with a thermometer and report to Health & Wellness Center staff at (704) 337-2220 between 9:00 a.m. and 5:00 p.m. if they experience any of the following:  
    • Temperature over 100.1 degrees Fahrenheit if using a standard thermometer, or 99.7 if using an infrared thermometer 
    • Chills  
    • Cough  
    • Shortness of breath or difficulty breathing  
    • Fatigue  
    • Muscle or body aches  
    • Headache  
    • New loss of taste or smell  
    • Sore throat  
    • Congestion or runny nose  
    • Nausea or vomiting  
    • Diarrhea  
  • Students should call 911 if they develop any of the following: shortness of breath, difficulty breathing, chest discomfort, altered thinking or cyanosis. 
  • Students are asked to adhere to the following guidelines:  
    • Stay in room  
    • No visitors  
    • Follow guidance of healthcare provider  
  • Student life will coordinate meal delivery.
  • If after 14 days of quarantine the student does not become symptomatic, they should consult with Health and Wellness on whether they can discontinue quarantine.


If the student is or becomes symptomatic:

  • If the student is already in quarantine off-campus, they will remain in isolation at that location until further instructed. 
  • University officials will email isolation instructions. 
  • A healthcare professional will email or call to assess symptoms and need for testing and treatment. 
  • The student will be asked to self-isolate for 10 days from the onset of symptoms or a positive COVID-9 test to monitor symptoms consistent with COVID-19. 
  • Students will be asked to report symptoms twice daily to health & wellness center staff. 
  • Students will be asked to call 911 if they develop any of the following: shortness of breath, difficulty breathing, chest discomfort, altered thinking or cyanosis. 
  • Results of COVID-19 testing, if applicable, as coordinated through our process will be shared with health and wellness. 
  • Students will be asked to adhere to the following isolation guidelines: 
    • Stay in room 
    • No visitors 
    • Follow guidance of healthcare provider 
  • Student life or athletics will coordinate meal delivery.
  • Students should consult with Health & Wellness (704) 337-2220 to determine whether they may discontinue isolation.  

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