Policies and Procedures

University Policies

Queens has clear policies that govern aspects of campus culture including hiring practices, grading, financial business and use of technology.

Online Education:

Acceptable Use

The Queens University of Charlotte network is provided as a service to students, faculty, staff and other members of the Queens community. Maintained by the university's Information Technology Services Department (ITS), the Network supports the educational and service mission of the University.

It is the responsibility of everyone (employees and students) who uses the Queens Network to know these guidelines and to act appropriately and responsibly when utilizing these resources.

Furthermore, users must keep in mind that networks or systems outside of this University (including those in other countries) may have their own distinctive policies and procedures. Users are advised to learn and abide by the policies and procedures of these external networks. Read entire Acceptable Use Policy.

Human Participant Research

All student-directed research that involves human participants must have a faculty sponsor. Additionally, all research that involves human participants must be reviewed and approved by the university Institutional Review Board (IRB) PRIOR to the initiation of any research activities. IRB information and approval forms are available on the myQueens portal.

Intellectual Property Policy

Queens Intellectual Property policy applies to Queens faculty, staff and students. The policy is available in the Catalog in the section Student Rights and Responsibilities or by visiting the copyright and intellectual property policy webpage.

Non-Discrimination Policy

As we pursue our mission to provide educational experiences that transform students' lives and foster personal and professional success, Queens University of Charlotte is completely and firmly committed to supporting and celebrating all forms of diversity.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, child birth and conditions related to pregnancy or child birth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other university-administered programs.

Any student with a disability who needs any reasonable accommodation under the Americans with Disabilities Act should contact the Director of Student Accessibility Services at 704-337-2508 or sashelp@queens.edu. For all other questions or concerns, including those regarding Title IX, contact the Lead Title IX Coordinator at 704-337-2485 or andersona@queens.edu.

Online Learning Guidelines

Netiquette Guidelines

Netiquette is a way of defining professionalism, ensuring mutual respect, and establishing a “code-of-conduct” for online discussions, assignments, emails, or other activities completed online.

Here are some guidelines for the online classroom environment:

Remember in all your online communication that the recipient is another human being.
Respect other people’s time and opinions by not dominating any discussion. Bullying any classmate is unacceptable behavior.
Use proper and respectful language, refraining from any off-color jokes, insults, or threats. Any derogatory or inappropriate comments are unacceptable and subject to the same disciplinary action that they would receive if they occurred in the physical classroom.
Remember that writing in all caps is the equivalent of yelling.
Never make fun of someone's ability to read or write.
Use correct spelling and grammar.
Review your writing before posting or submitting.
Keep an open mind and be willing to express even your minority opinion.
Respect other people’s privacy by not sharing or spreading inappropriate, sensitive, or private information.
Uphold the Queens Honor Code.
Always think before you select the Send/Submit button.

When recording videos or attending web meetings, follow these helpful guidelines:

Dress appropriately and professionally. Present yourself just as you would for an in-person meeting.
Setup the lighting so that your face is brightly lit. Typically, this means having a light source in front of you, not behind you.
Adjust the camera so that it is at your eye level, being sure that your entire head and shoulders are in view. Avoid camera angles that look up, down, or that crop off portions of your head.
Be mindful of your surroundings. Provide a neutral, neat, and distraction free background.
Maintain eye contact with the camera (not with the screen). Doing so will help the audience feel you are engaging directly with them.
When attending synchronous web meetings, mute your microphone when you are not speaking. This will reduce ambient noise and unwanted feedback for all participants.

System Technical Requirements

Supported Browsers:

Chrome 81 and 83
Firefox 76 and 77 (Extended Releases are not supported*)
Edge 81 and 83
Safari 12 and 13 (Macintosh only)

Computer Specifications

For best performance, you should access the LMS with a computer that supports the most recent browser versions. It is recommended to use a computer five years old or newer with at least 1GB of RAM.

Operating System: Our LMS only requires an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

Internet Speed: It is recommended to have a minimum Internet speed of 512kbps.

Screen Readers:

Macintosh: VoiceOver (latest version for Safari)
PC: JAWS (latest version for Firefox)
PC: NVDA (latest version for Firefox)
There is no screen reader support for Canvas in Chrome

Digital Tools Accessibility

Queens University of Charlotte makes deliberate efforts to select software products that will be accessible to all users. The following list represents applications in widespread use at the University as of September 2022. Note: This is not an exhaustive list of all digital tools in use.

Media Applications:

Productivity Applications:

Research Applications:

Teaching & Learning Applications:

QAlert

QAlert is the emergency notification system that we use to notify the campus community of an emergency, inclement weather, or class cancellations. It sends messages about the status of a given situation, as well as other details the campus needs to know. Students, faculty, and staff are automatically registered for QAlert through the university's enterprise resource management system. To review and/or update your contact information, including your cell phone number for text messages, please log on to http://myaccount.queens.edu. Look for the "Update Your Contact Information” link in the center of the page.

Student Accessibility Services

Queens University of Charlotte is committed to making reasonable accommodations to assist students with disabilities. If you have a disability that may impact your performance, attendance, or grades in this course and require accommodations, you must first contact sashelp@queens.edu. The steps for receiving accommodations must be completed before accommodations can be given. The steps are available on the Student Accessibility Homepage. SAS is responsible for coordinating classroom accommodations and other services for students with disabilities. Please note that students are responsible for sharing their letter of accommodation with their instructors to receive classroom accommodations. (Revised June 2020)

Student Complaint Process

Queens University of Charlotte is committed to providing an educational climate that is conducive to the personal and professional development of each individual. To ensure that commitment, the university has developed procedures for students to pursue grievances within the university community, should such action become necessary. A student who has an unresolved disagreement or dissatisfaction with a faculty or staff member, another student, a student group, or an administrator has the right to file a written complaint without prejudicing his or her status with the university. For more information, please visit the Student Complaint Process webpage.

The Honor Code

The Honor Code, which permeates all phases of university life, is based on three fundamental principles. It assumes that Queens students: a) are truthful at all times, b) respect the property of others, and c) are honest in tests, examinations, term papers, and all other academic assignments. Please contact the Instructor if you believe a violation of the Honor Code has occurred. It is a violation of the Honor Code for a student to be untruthful concerning the reason for a class absence. The Honor Code Book has more information on the process in the event of a suspected violation.

University Closings/Cancelled Classes

When the Queens campus is closed, students, faculty and staff will be notified via QAlert, the Queens emergency notification system. Up-to-date information will also be posted on the Queens website and available on the university’s Information Hotline (704-337-2567). NOTE: If classes are meeting, but you feel that you cannot find a safe way to get to class, you should notify your instructor as soon as possible.

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