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Parent Access to Student Accounts

Parent access to student account is limited to only being able to see account balance and payment receipts. To have this access a student needs to set up a Parent PIN. Parents who want to have a full access to student account information and be able to make payments or set up a payment plan will need to use their student’s login information.

Note: Student’s password expires and needs to be changed every 90 days.

Parents planning to manage their student’s payment plan are encouraged to create an individual login/PIN.

  1. Log into your Queens MyAccount.
  2. Select ‘Student Accounts’ from the left navigation menu.
  3. Select ‘Payment Portal’ under My Account Info on the right side of the screen.
  4. Select ‘My Account’ from the left navigation menu.
  5. In the Payers section, select ‘Send a payer invitation’.
  6. Fill out the information and select ‘Send invitation’. A confirmation email will be sent to the email address provided with the parent login information (PIN and password) and a link to login and access your account.

Payment Options

Queens University of Charlotte offers payment plans for each term.

  • Payment Options, Due Dates, and Payment Plans

Student Health Insurance

Queens University of Charlotte requires all full-time traditional undergraduate students and Presbyterian School of Nursing (PSON) students to have individual health and accident insurance. Queens is pleased to offer an affordable and comprehensive plan.

Tax Statement 1098-T

Before the end of January each year, a 1098-T tax statement will be mailed to students or the 1098-T statement may be accessed electronically.

Financial Aid

Dropping Courses or Withdrawing from Queens

If your student is considering dropping courses or withdrawing from Queens, it is strongly advised that they consult with Student Financial Services to determine if the drop or withdrawal will result in loss of financial aid. Any balance created as a result of the loss of financial aid in addition to any existing student account balance, will require payment immediately.

FAFSA Verification

If your student’s FAFSA application was selected for verification, you and your student will receive an email from Student Financial Services letting you know which verification worksheet must be completed and if any additional documents are needed. Learn more about FAFSA Verification and Worksheets.

Financial Aid 101

We are dedicated to working with students and families to make your student’s Queens experience an affordable reality. For more information on financial aid, visit our Financial Aid website.

Financial Services Access Code

This code is necessary to discuss your student’s account via phone and must be provided by third-parties (parents or guardians) when prior to discussing a student account. The Access Code form pdf will need to be completed by your student.

Parent Loan Option

Parents of dependent students can apply for a loan by completing the Direct Parent PLUS Loan application process on the Federal Student Aid website. Complete the Direct Parent PLUS loan application and the Direct Plus Master Promissory Note (MPN) to finish this process.

If you would like to adjust your PLUS Loan, you may do so by completing and submitting the Parent PLUS Loan Change Request form pdf to Student Financial Services.

Unusual Tax Related Circumstances

For parents or students who are unable to submit a copy of their 20xx Tax Return Transcript due to an unusual tax-related circumstance, please review our Unusual Circumstances Information. This information page lists different types of unusual tax-related circumstances that may fit your individual situation. Each one of the circumstances lists the items/documents that would need to be submitted to Student Financial Services.


If you have additional questions, check out our frequently asked questions or contact Student Financial Services (, 704-337-2225).