Most banks do not allow drafts on a saving account. Contact your bank to find out if it is allowed. Credit card cash advance checks, brokerage account checks, and home equity line of credit checks cannot be used for electronic check (ACH).
Student Accounts FAQs
Student Accounts FAQs
Your student account is viewable online by logging into your Queens MyAcount, selecting ‘Student Accounts’ from the left navigation, then select ‘Course and Fee Statement’ located on right side of the screen.
You may have skipped the step of setting up the auto draft or the auto draft needs your attention. Paying the fee does not automatically set-up the auto draft. You will have to set-up the draft in the ‘Auto Payment Payments’ section, enter the amount for the draft, and payment information. If you still need assistance with this, please contact Student Accounts (studentaccounts@queens.edu, 704-337-2225).
Yes, you will need to deactivate the auto draft in MyAccount where you originally setup the auto draft. This is not done automatically.
No, the auto draft amount does not adjust automatically. You will need to log into MyAccount where you originally setup the auto draft and select ‘Edit’ to adjust the draft amount. Any changes to the amount must be done at least 5 days prior to the draft date or the changes will not take effect.
You will need to log into MyAccount where you originally setup the auto draft and select ‘Edit’ to update the payment information. Any changes to the payment information must be done at least 5 days prior to the draft date or the changes will not take effect.
Please email studentaccounts@queens.edu from your Queens email address to request a copy. Please specify the term and year needed.
Please email studentaccounts@queens.edu from your Queens email address to request the refund amount. Be sure to verify your mailing address so that we can be sure it is sent to the correct address.
Please mail the outside scholarship check to: Queens University of Charlotte, Student Financial Services, 1900 Selwyn Ave, Charlotte, NC 28274. Please be sure they include your name and/or student ID number.
Please contact Student Financial Services (studentaccounts@queens.edu, 704-337-2225).