Certificate in Healthcare Management

McColl School of Business

Integrate theories and best practices to recognize and address ethical challenges, apply current healthcare law, develop a strategic plan, and understand the employee lifecycle in healthcare practices.

The Certificate in Healthcare Management is offered online with some on campus offerings.

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Curriculum

The Certificate in Healthcare Management is a 15-credit-hour graduate certificate. It can be completed on its own or as a concentration in the Flexible MBA program.  

The certificate is offered in partnership with the Blair College of Health through the Master of Healthcare Administration program. 

Required Courses:

• MBA 605 Managerial Accounting*
• MBA 625 Marketing Management*
• MHA 500 Health Services Organization & Development

Plus take 2 of the following courses:

• MHA 620 Management of Human Resources for Healthcare
• MHA 625 Quality Improvement for Healthcare Organizations
• MHA 630 Managerial Epidemiology Research and Statistics 

*Prerequisite courses that are not listed may apply.

Course Descriptions

MBA 605 Managerial Accounting
This course examines the way in which managers analyze and use accounting information to make effective managerial decisions. The course focuses on how to compute and prepare special analyses and reports as well as how to interpret those results for decision making purposes. Major topics include financial statements, product costing, budgeting, cost-volume-profit relationship, and planning and control. (Prerequisite: MBA 551) 3 credit hours

MBA 625 Marketing Management
The marketing manager's requirements include analyzing marketing, designing and implementing market strategies, and managing brands. These requirements are achieved by identifying and targeting customer needs that can be satisfied by the organization's value proposition. A successful marketer, therefore, focuses an organization's resources to meet customer needs and to maximize internal objectives. In this course, students will utilize quantitative and qualitative methods that enhance the likelihood of successfully achieving these goals. (Prerequisite: MBA 551) 3 credit hours

MHA 500: Health Services Organization and Delivery
This course introduces students to the structure and functions of the U.S. Health Care System - historical, current, and future: at local, regional, state, and national levels. Three recurring and foundational issues of access, cost, and quality will be studied. Students will analyze the interfacing roles between the various health care delivery structures: stakeholders, healthcare resources, types of health services, industries, health services financing, and healthcare coverage, special populations needs, and critical issues in health services. Students will examine the interaction between government organizations and each stakeholder group. A framework for critical analysis of the healthcare system will be provided.

MHA 620: Management and Human Resources for Healthcare
This course focuses understanding human resource management and its impact on organizational decision‐making. This course explains the theory, law, and practice of human resource management in both public and nonprofit agency sectors as they relate to healthcare and health services delivery personnel. Students will discuss and differentiate the theoretical and practical issues that leaders, managers, and human resources managers utilize in daily operations. Students will explains the interface between human capital, human capital management, and operational functions as they deal with individuals, work teams, and the goals of organizations, communities, and society. Students will describe the human resource trend of moving from a “custodial” function focused on compliance, to moving towards incorporating strategic functions and processes that contribute to achievement of an agency’s mission, goals, and objectives through employee selection, retentions, engagement, and leadership. (Prerequisite: MHA 500) 3 credit hours

MHA 625: Quality Improvement for Healthcare Organizations
This course provides fundamentals and tools for assessing, evaluating, and managing the operational processes of defining, assuring, and measuring quality and quality outcomes within an organization. Students will develop and enhance skills in leadership, communication, organizational design, continual quality improvement, outcomes manager, root cause analysis, data design and analysis. The roles of The Joint Commission, Baldrige, and other quality monitoring agencies will be studied as well current issues and evaluation tools with healthcare delivery. (Pre-requisite: MHA 500) 3 credit hours

MHA 630: Managerial Epidemiology Research and Statistics
This course provides a synthesis of epidemiology as it pertains to identifying, understanding, and managing health and factors that influence outcomes for patients and communities. Students will learn about evidence-based medicine, clinician roles, systems analysis, public health, and disease prevention. (Pre-requisite: MHA 500) 3 credit hours  

Contact Us

For more information about earning a certificate or concentration, please contact the McColl School Graduate Admissions Office at mccollschool@queens.edu or 704-337-2224.